Everyone Needs a Digital Legacy Plan

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Protect What Matters Most—Even When You Can’t

Most people have a will, life insurance, or a folder with important financial documents. But what about everything that exists online?

Today, our digital lives are just as important as our physical ones. Family photos, email accounts, online banking, passwords, cloud storage, social media, business documents, and even our smartphones contain information our loved ones may need one day.

Unfortunately, many families discover too late that they have no way to access these important accounts. The result can be unnecessary stress, lost memories, delayed financial matters, and countless hours trying to recover access.

A Digital Legacy Plan helps prevent that.

What Is a Digital Legacy Plan?

A Digital Legacy Plan is a secure way to organize your important digital information so a trusted person can access it if you’re unable to.

While many people think this only applies after someone passes away, it’s just as valuable during situations such as:

  • A medical emergency
  • A serious illness or hospitalization
  • A temporary disability
  • Memory loss
  • Extended travel
  • Any event that prevents you from managing your own accounts

Having a plan means your family can focus on what matters instead of struggling to unlock devices or recover passwords.

What Should Be Included?

Every person’s plan will be different, but here are some important items to consider:

  • Primary and recovery email accounts
  • Online banking and investment accounts
  • Credit card accounts
  • Password manager information
  • Computer usernames and passwords
  • Mobile phone passcodes
  • Cloud storage (OneDrive, Google Drive, iCloud, Dropbox)
  • Family photos and videos
  • Important documents
  • Social media accounts
  • Two-factor authentication recovery codes
  • Websites and domain registrations
  • Business accounts and software subscriptions
  • Cryptocurrency wallet information (if applicable)

Don’t Just Write Your Passwords Down

One of the biggest mistakes people make is creating a notebook or spreadsheet containing every password.

If that document is lost or stolen, it could expose your entire digital life.

Instead, consider using a reputable password manager such as Bitwarden. Password managers securely store your credentials using strong encryption and allow you to create unique passwords for every account.

Many also offer emergency access features that allow a trusted family member to gain access when appropriate.

Choose Someone You Trust

Your Digital Legacy Plan is only useful if someone knows it exists.

Choose one or two trusted people and make sure they know:

  • Where your plan is stored
  • How to access it if necessary
  • Who should be contacted first
  • Any special instructions regarding your accounts

Review your plan once a year or whenever you make significant changes to your accounts or devices.

Take Advantage of Built-In Legacy Features

Many companies already provide tools to help protect your digital legacy.

Some examples include:

  • Apple Legacy Contact
  • Google Inactive Account Manager
  • Facebook Memorialization Settings
  • Microsoft Account Recovery Options

These features can make the transition much easier for your family when they’re needed.

Peace of Mind Is the Real Benefit

Creating a Digital Legacy Plan isn’t about expecting the worst.

It’s about making life easier for the people you care about.

A few hours of planning today can save your family days—or even weeks—of frustration during an already difficult time.

Whether it’s accessing treasured family photos, paying important bills, or managing your business, being prepared provides peace of mind for everyone involved.

Need Help Getting Started?

At Wilmot Computer Solutions, we help individuals and families organize and secure their digital lives.

We can help you:

  • Set up a secure password manager
  • Organize important digital accounts
  • Configure secure cloud backups
  • Enable multi-factor authentication
  • Create a personalized Digital Legacy Plan
  • Review your cybersecurity and account security

Technology should make life easier—not leave your loved ones guessing.

If you’d like help creating your own Digital Legacy Plan, contact Wilmot Computer Solutions today. We’re here to help you protect what matters most.

Are Password Managers Worth It?

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Why I Recommend Bitwarden to My Customers

By Tom Wilmot | Wilmot Computer Solutions

Computer security researcher Steve Gibson has long emphasized that one of the foundations of good cybersecurity is using passwords that are long, strong, unique, and managed by software instead of trying to remember them yourself.

It’s simple advice, but it’s some of the best cybersecurity advice you’ll ever hear.

If you’re like most people, you probably have dozens—or even hundreds—of online accounts. Email, online banking, Amazon, Facebook, Netflix, healthcare portals, Microsoft, Google… the list keeps growing.

Yet many people still use the same password for multiple websites or choose passwords that are easy to remember. While that may seem convenient, it’s also one of the biggest mistakes you can make when it comes to protecting your online identity.

Fortunately, there’s an easy solution.

Why Reusing Passwords Is Dangerous

Imagine one of your favorite websites experiences a data breach.

If you’ve used that same password for your email account, online banking, or other important websites, criminals may try that password everywhere else.

This is known as credential stuffing, and it has become one of the most common ways cybercriminals gain access to online accounts.

Even if your password is strong, reusing it across multiple websites creates unnecessary risk.

The safest approach is simple:

Every online account should have its own unique password.

The challenge, of course, is remembering them all.

What Is a Password Manager?

A password manager securely stores all of your usernames and passwords inside an encrypted digital vault.

Instead of trying to remember dozens or even hundreds of passwords, you only need to remember one strong master password.

Your password manager can:

  • Generate long, random passwords
  • Save usernames and passwords securely
  • Automatically fill in login information
  • Sync securely between your computer, phone, and tablet
  • Alert you to weak or reused passwords

Instead of making life more complicated, a password manager actually makes logging in easier.

Why I Recommend Bitwarden

After researching and using several password managers over the years, Bitwarden is the one I personally use and recommend to my customers.

Here’s why:

✅ Excellent security with end-to-end encryption

✅ Available on Windows, Mac, Linux, iPhone, Android, and virtually every major browser

✅ Secure synchronization across all of your devices

✅ Strong password generator

✅ Ability to securely store notes, credit cards, and other sensitive information

✅ Easy to use

✅ Excellent free version for most users

For many people, the free version is all they’ll ever need.

What About Saving Passwords in My Browser?

Browsers like Microsoft Edge, Google Chrome, and Safari have improved significantly over the years and offer built-in password saving.

While that’s certainly better than reusing passwords or writing them on sticky notes, a dedicated password manager offers several advantages.

With Bitwarden, your passwords aren’t tied to one browser or one operating system.

Whether you’re using Windows, a Mac, an iPhone, an Android phone, or multiple browsers, your passwords stay with you.

A dedicated password manager also provides better organization, stronger password generation, password health reports, and more flexibility as your needs grow.

Don’t Forget Multi-Factor Authentication (MFA)

A password manager is one of the best investments you can make in your online security—but it shouldn’t be your only layer of protection.

Whenever it’s available, enable Multi-Factor Authentication (MFA) on important accounts such as:

  • Email
  • Banking
  • Microsoft 365
  • Google
  • Apple ID
  • Social media
  • Your Bitwarden account

Even if someone somehow obtains your password, MFA adds another layer of security that can stop unauthorized access.

A Few Password Tips

Here are a few simple habits that can dramatically improve your security:

  • Never reuse passwords.
  • Make every password unique.
  • Use a password manager to generate passwords.
  • Enable MFA whenever possible.
  • Don’t share passwords through email or text messages.
  • Keep your recovery email and phone number up to date.

Small changes like these can significantly reduce your risk of becoming a victim of cybercrime.

My Final Thoughts

One of the questions I hear most often is:

“Are password managers really worth it?”

My answer is simple.

Absolutely.

A password manager makes it easier to use stronger passwords, eliminates the frustration of remembering them, and greatly improves your online security.

That’s why Bitwarden is the password manager I personally use and confidently recommend to my customers.

Need Help Getting Started?

If you’d like help setting up Bitwarden, importing your existing passwords, or improving your online security, I’d be happy to help.

At Wilmot Computer Solutions, I can help you:

  • Install and configure Bitwarden
  • Import passwords from your browser
  • Organize your password vault
  • Enable Multi-Factor Authentication (MFA)
  • Review your overall password security

Sometimes, spending just a few minutes improving your password habits today can prevent hours—or even days—of frustration later.

About Wilmot Computer Solutions

Wilmot Computer Solutions provides managed IT services, cybersecurity, computer repair, backup solutions, and technology support for residential customers and small businesses throughout the northwest suburbs of Chicago.

Reliable IT. Proactive Protection. Peace of Mind.

🌐 https://WilmotCS.com

📞 224-484-0456

📧 Tom@WilmotCS.com

Don’t Take the Bait: How to Spot Email Phishing Scams Before It’s Too Late

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Don’t Take the Bait: How to Spot Email Phishing Scams Before It’s Too Late

Every day, cybercriminals send millions of phishing emails designed to trick people into clicking malicious links, downloading infected attachments, or providing sensitive information. Unfortunately, these scams are becoming more sophisticated and can fool even experienced computer users.

At Wilmot Computer Solutions, one of the most common issues we see is a customer accidentally clicking a link that appeared legitimate but was actually part of a phishing attack. The good news is that with a little knowledge and caution, you can greatly reduce your risk.

What Is Phishing?

Phishing is a type of cyberattack where scammers impersonate a trusted organization, business, coworker, friend, or family member to trick you into revealing information or installing malware.

Common phishing targets include:

  • Microsoft 365 accounts
  • Gmail accounts
  • Banks and credit unions
  • Amazon
  • PayPal
  • Netflix
  • UPS, FedEx, and USPS
  • Social media accounts

The goal is usually to steal passwords, financial information, or gain access to your computer.

Red Flags of a Phishing Email

1. The Sender’s Address Looks Suspicious

Scammers often use email addresses that look similar to legitimate companies.

Example:

❌ support@micr0soft-security.com

✅ support@microsoft.com

Always look carefully at the sender’s actual email address, not just the display name.

2. The Email Creates Urgency or Fear

Phishing emails often try to pressure you into acting quickly.

Examples:

  • “Your account will be suspended today!”
  • “Unauthorized login detected!”
  • “Immediate action required!”
  • “Payment failed. Update your information now.”

Scammers want you to panic and click before thinking.

3. Hover Over Links Before Clicking

One of the simplest ways to avoid phishing attacks is to hover your mouse over a link before clicking.

Ask yourself:

  • Does the destination match the company?
  • Is the domain spelled correctly?
  • Does it look unusual?

For example:

Displayed Link:
www.amazon.com

Actual Link:
www.amazon-security-login-update.net

If it doesn’t look right, don’t click.

4. Unexpected Attachments

Be cautious with attachments you weren’t expecting, especially:

  • ZIP files
  • EXE files
  • Password-protected documents
  • Microsoft Office files requesting macros

Even if the email appears to come from someone you know, their account could have been compromised.

5. Poor Grammar and Formatting

While scammers are getting better, many phishing emails still contain:

  • Misspellings
  • Strange wording
  • Unusual formatting
  • Generic greetings like “Dear Customer”

Legitimate companies usually invest in professional communications.

6. Requests for Personal Information

Legitimate companies generally do not ask you to verify passwords, Social Security numbers, banking information, or account credentials via email.

If you’re unsure, open a web browser and visit the company’s website directly rather than clicking the email link.

Common Modern Phishing Techniques

Today’s phishing attacks are more advanced than ever.

Some examples include:

Fake Microsoft 365 Login Pages

You receive an email claiming your mailbox is full or that a password reset is required.

Clicking the link brings you to a fake login page that steals your credentials.

Invoice and Payment Scams

An email claims you owe money or includes an unexpected invoice attachment.

Package Delivery Scams

Fake messages from UPS, FedEx, USPS, or Amazon claim there’s an issue with a delivery.

QR Code Phishing (Quishing)

Instead of a clickable link, the email contains a QR code that directs your phone to a malicious website.

Always treat QR codes with the same caution as links.

Before You Click, Ask Yourself These Questions

✔ Was I expecting this email?

✔ Do I know the sender?

✔ Is there a sense of urgency?

✔ Does the sender’s email address look legitimate?

✔ Does the link destination match the company?

✔ Am I being asked for personal information?

If anything feels off, stop and verify first.

Test Your Skills with Google’s Free Phishing Quiz

Google offers an excellent free phishing awareness training tool that helps users learn how to identify suspicious emails in a safe environment.

Take the quiz here:

👉 https://phishingquiz.withgoogle.com/

The quiz presents real-world examples and teaches you how cybercriminals attempt to trick users. It’s a great resource for individuals, families, employees, and small business owners.

Just a few minutes of training can help prevent a costly mistake.

What To Do If You Clicked a Suspicious Link

If you think you’ve clicked on a phishing link:

  1. Disconnect from the internet if malware may have been downloaded.
  2. Change your passwords immediately from a trusted device.
  3. Enable Multi-Factor Authentication (MFA).
  4. Run a malware scan.
  5. Monitor financial and online accounts.
  6. Contact an IT professional if you’re unsure what happened.

The faster you act, the better your chances of minimizing any damage.

Stay Protected

Cybersecurity doesn’t have to be complicated. Most phishing attacks succeed because someone clicks before taking a moment to verify the email.

Remember:

Stop. Look. Think. Then Click.

A few seconds of caution can save hours of frustration, lost data, or financial loss.

If you need help securing your computer, setting up antivirus protection, implementing email security, or training your employees to recognize phishing attacks, Wilmot Computer Solutions is here to help.

📞 224-484-0456
📧 tom@wilmotcs.com
🌐 https://wilmotcs.com

DNS Filtering: A Simple but Powerful Layer of Cybersecurity

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DNS Filtering: A Simple but Powerful Layer of Cybersecurity

When most people think about protecting their computers or business network, they think about antivirus software or strong passwords. While those are important, modern cybersecurity works best when multiple layers of protection work together. One of the most effective — and often overlooked — layers is DNS filtering.

At Wilmot Computer Solutions, DNS filtering is one of the tools we use as part of a multi-layered security approach included with many of our maintenance and managed service plans.

What Is DNS?

DNS stands for Domain Name System.

Think of DNS as the internet’s phonebook.

When you type a website like:

www.google.com

your computer does not actually understand those words. Computers communicate using numerical IP addresses such as:

142.250.190.78

DNS translates easy-to-remember website names into the numerical addresses computers use behind the scenes.

Without DNS, you would have to memorize the IP address of every website you visit.

Every time you open a website, click a link, or use many apps on your phone or computer, a DNS request happens in the background.

What Is DNS Filtering?

DNS filtering adds a layer of security to this process.

Instead of simply translating website names, a DNS filtering service checks whether a website is known to be:

  • Malicious
  • Dangerous
  • Fake
  • Infected with malware
  • Used for phishing scams
  • Associated with ransomware
  • Inappropriate or unwanted

If the site is considered unsafe, the DNS service can block access before your device even connects to it.

This is important because many cyberattacks begin with a user accidentally visiting a dangerous website or clicking a malicious link.

DNS filtering helps stop threats before they reach your computer.

Why DNS Filtering Matters

Cybercriminals constantly create fake websites designed to:

  • Steal passwords
  • Trick users into entering banking information
  • Install viruses or ransomware
  • Spy on users
  • Hijack email accounts

Even experienced users can occasionally click the wrong link.

DNS filtering helps reduce risk by creating an additional security barrier between users and dangerous content.

Benefits of DNS filtering include:

Improved Security

Blocks many malicious websites before they load.

Protection Against Phishing

Helps prevent users from visiting fake login pages designed to steal credentials.

Reduced Malware Infections

Stops many malware downloads at the source.

Network-Wide Protection

Can protect every device connected to a home or business network.

Content Filtering

Some DNS services also allow blocking categories such as gambling, adult content, or social media if desired.

Faster Browsing

Some premium DNS providers can improve website lookup speed compared to standard ISP DNS servers.

Why Not Just Use Your Internet Provider’s DNS?

Most internet service providers automatically assign their own DNS servers to customers.

While these basic DNS servers usually work fine for general internet access, they often lack advanced security features.

Many third-party DNS providers offer additional benefits such as:

  • Threat intelligence
  • Malware blocking
  • Phishing protection
  • Content filtering
  • Reporting and monitoring
  • Faster global networks
  • Custom security policies

Different DNS providers specialize in different types of protection.

Some are focused on family safety and parental controls. Others are designed for business cybersecurity and advanced threat prevention.

Choosing the right DNS solution depends on your environment, devices, users, and security needs.

DNS Filtering Is Only One Layer of Protection

DNS filtering is extremely helpful, but it is not a replacement for other cybersecurity protections.

Good security works in layers.

A strong security stack may include:

  • DNS filtering
  • Antivirus/anti-malware software
  • Email filtering
  • Firewalls
  • Multi-factor authentication (MFA)
  • Software patching and updates
  • Backup systems
  • User training
  • Endpoint monitoring

No single security product can stop every threat.

That is why Wilmot Computer Solutions focuses on a multi-layered approach to help reduce risk for home users and businesses alike.

DNS Filtering Through Wilmot Computer Solutions

At Wilmot Computer Solutions, we help clients implement and manage DNS filtering solutions as part of our ongoing maintenance and managed IT services.

We can help:

  • Configure secure DNS providers
  • Deploy DNS filtering across your network
  • Customize protection policies
  • Improve visibility into threats
  • Combine DNS protection with other security layers

Whether you are protecting a single computer, a family network, or an entire business office, DNS filtering can be an important part of your overall cybersecurity strategy.

Final Thoughts

Cybersecurity threats continue to evolve every day. DNS filtering offers a simple but effective way to reduce exposure to malicious websites and online threats before they ever reach your devices.

While it is only one piece of a larger security strategy, it can significantly improve protection when combined with other security tools and best practices.

If you would like help improving the security of your home or business network, Wilmot Computer Solutions can help design a layered protection strategy that fits your needs and budget.

Contact Tom at Wilmot Computer Solutions
📞 224-484-0456
🌐 https://www.wilmotcs.com

Intermedia VoIP Business Communication

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Why Your Business Should Switch to VoIP Phone Systems in 2026

In today’s fast-paced digital world, communication is everything. Whether you’re running a small office, a remote team, or a growing business, having a reliable and flexible phone system is critical. That’s where VoIP (Voice over Internet Protocol) comes in.

At Wilmot Computer Solutions, we help businesses modernize their communication systems—and VoIP is one of the smartest upgrades you can make.

What is VoIP?

VoIP allows you to make and receive phone calls using your internet connection instead of traditional phone lines.

In simple terms:

  • No more outdated copper phone lines

  • No more expensive per-line charges

  • Just clear, reliable calls over your existing internet

Key Benefits of VoIP for Small Businesses

💰 1. Lower Costs

Traditional phone systems can be expensive to install and maintain. VoIP significantly reduces costs by:

  • Eliminating landlines

  • Offering predictable monthly pricing

  • Reducing long-distance and international call fees

📱 2. Work From Anywhere (Without Missing Calls)

VoIP gives you complete flexibility:

  • Make and receive calls from your desk phone, computer, or cell phone app

  • Keep your business number with you wherever you go

  • Perfect for remote work, on-the-go owners, or hybrid teams

⚙️ 3. Advanced Features (Without the Complexity)

VoIP systems come packed with powerful features:

  • Auto-attendants (press 1 for sales, 2 for support)

  • Call forwarding and routing

  • Call recording

  • Business texting (SMS) from your main number

  • Mobile and desktop apps

☎️ 4. Free Yealink Desk Phone + Softphone Included

With modern VoIP solutions, you get the best of both worlds:

  • Free Yealink desk phone for a professional office setup

  • Desktop softphone app for working from your computer

  • Mobile app to take calls on the go

No need to choose—you get all three working together seamlessly.

🔄 5. Seamless Call Switching (Desk ↔ Mobile)

One of the most powerful features:

  • Start a call at your desk

  • Flip it to your cell phone instantly if you need to leave

  • Or move a mobile call back to your desk

Your calls move with you—no drops, no interruptions.

📈 6. Easy to Scale

Growing your business? No problem.

  • Add new users in minutes

  • No need for new wiring or hardware

  • Scale up or down as needed

🔒 7. Reliability & Security

Modern VoIP systems are:

  • Highly reliable with uptime guarantees

  • Protected with encryption and security protocols

  • Often more resilient than traditional phone lines

Bonus: Built-In Video Meetings (Free Alternative to Zoom)

Many VoIP platforms include free video conferencing tools like AnyMeeting, which offer:

  • No-cost video meetings

  • Ability to record entire meetings

  • Perfect for employee training and client presentations

  • Screen sharing and collaboration tools built-in

Is VoIP Right for Your Business?

VoIP is a great fit if you:

  • Want to reduce monthly expenses

  • Have reliable internet

  • Need flexibility for remote work

  • Want enterprise-level features without enterprise pricing

Why Choose Wilmot Computer Solutions?

Setting up VoIP isn’t just about picking a provider—it’s about doing it right.

We help you:

  • Choose the best VoIP solution for your needs

  • Configure call flows and auto-attendants

  • Set up your Yealink phones and mobile apps

  • Ensure your network is optimized for crystal-clear call quality

  • Provide ongoing support and management

Ready to Upgrade Your Phone System?

If you’re still using a traditional phone system, you could be overpaying and missing out on powerful features.

👉 Let’s modernize your communication.

Contact Wilmot Computer Solutions today for a free consultation and see how VoIP can transform your business.

Talk to us. Call us at 224-484-0456

Top 7 Cybersecurity Mistakes Small Businesses Make

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Cyberattacks are no longer just a “big company problem.” Today, small businesses are one of the most common targets, often because attackers know security resources are limited or overlooked.

At Wilmot Computer Solutions, we regularly help local businesses recover from preventable security incidents. Below are the top 7 cybersecurity mistakes small businesses make—and how to avoid them before they become costly problems.

1. Thinking “We’re Too Small to Be a Target”

This is the most dangerous misconception.

Hackers don’t care about company size—they care about easy access. Small businesses often lack layered security, making them attractive targets for ransomware, phishing, and data theft.

Reality: Automated attacks scan thousands of businesses daily. If your defenses are weak, size doesn’t matter.

2. Weak or Reused Passwords

Using simple passwords—or the same password across multiple systems—is an open invitation for attackers.

Common problems we see:

  • Shared passwords among employees

  • No password expiration policies

  • No multi-factor authentication (MFA)

Fix: Strong, unique passwords combined with MFA dramatically reduce account compromise.

3. Skipping Software and Security Updates

Outdated systems are one of the easiest ways attackers gain access. Unpatched software often contains known vulnerabilities that criminals actively exploit.

This includes:

  • Windows and macOS updates

  • Third-party apps (QuickBooks, browsers, plugins)

  • Network devices like routers and firewalls

Fix: Automated patch management ensures updates are applied consistently without disrupting work.

4. No Employee Security Training

Employees are frequently the first line of defense—and the first point of failure.

Phishing emails, fake invoices, and malicious links are becoming harder to spot. Without training, even well-meaning employees can accidentally expose your business.

Fix: Ongoing cybersecurity awareness training helps staff recognize threats before clicking.

5. Inadequate or Unverified Backups

Many businesses believe they’re backed up—until they need to restore data and discover the backups don’t work.

Common backup mistakes:

  • No offsite or cloud backups

  • Backups not tested regularly

  • Ransomware encrypting backups too

Fix: Verified, monitored backups with multiple recovery points protect against ransomware and hardware failure.

6. No Antivirus or Endpoint Protection (or Free Versions Only)

Free antivirus software is not designed for business threats. Modern attacks require advanced endpoint detection and response (EDR) to stop suspicious behavior in real time.

Fix: Business-grade security tools monitor activity, isolate threats, and provide visibility across all devices.

7. Lacking a Cybersecurity Plan or IT Partner

Many small businesses operate reactively—calling for help only after something breaks or data is lost.

Without a plan, incidents lead to:

  • Longer downtime

  • Higher recovery costs

  • Lost trust from customers

Fix: A proactive IT strategy with a trusted MSP ensures monitoring, prevention, and fast response.

How Wilmot Computer Solutions Helps Small Businesses Stay Secure

At Wilmot Computer Solutions, we specialize in helping small businesses:

  • Prevent cyber threats before they cause damage

  • Protect data with layered security and reliable backups

  • Train employees to recognize modern attacks

  • Maintain compliance and peace of mind

Cybersecurity doesn’t have to be complicated—but it does need to be taken seriously.

Want to Know Where Your Business Stands?

If you’re unsure whether your business is protected—or want a second opinion—we’re happy to help.

Contact Wilmot Computer Solutions to schedule a security review and start closing the gaps before attackers find them.

The AI Revolution: What It Means for Your Business and Everyday Life

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The AI Revolution: What It Means for Your Business and Everyday Life

Introduction

Artificial Intelligence (AI) is no longer just a buzzword from science fiction. It’s shaping the way we work, communicate, and even protect our businesses from cyber threats. From smart assistants like ChatGPT to advanced security monitoring tools, AI has moved from experimental labs into everyday life—and it’s only getting faster.

What Exactly Is AI?

At its core, AI refers to machines and software that can “think” and learn like humans. Instead of following rigid step-by-step instructions, AI systems adapt, recognize patterns, and make predictions. For example:

  • Email filters learn to recognize spam.
  • Virtual assistants understand natural speech.
  • Security software detects unusual activity before it becomes a breach.

Why AI Matters for Small Businesses

For business owners, AI is more than just a trendy tool—it’s a competitive advantage. Here’s how AI is already being applied in ways that directly impact small and mid-sized companies:

  • Cybersecurity – AI-driven platforms like Huntress and endpoint protection systems can spot and stop threats in real time.
  • Productivity – AI tools summarize meetings, draft documents, and automate repetitive tasks.
  • Customer Service – Chatbots handle FAQs, leaving your staff free for higher-value work.
  • Data Insights – AI can analyze sales or website trends faster than a human team.

Everyday AI in Action

You might already be using AI without realizing it:

  • Netflix and Spotify recommendations.
  • Google Maps traffic rerouting.
  • Smart thermostats learning your schedule.

These aren’t futuristic—they’re daily proof that AI is practical, not theoretical.

The Risks and Responsibilities

With every opportunity comes responsibility. AI isn’t perfect, and it can raise concerns:

  • Accuracy – AI sometimes produces errors (called “hallucinations”).
  • Bias – It learns from human data, which can carry human bias.
  • Privacy – Not all AI tools safeguard data equally.

That’s why trusted IT advisors are crucial—so businesses adopt AI safely and smartly.

What’s Next?

Experts agree AI adoption will accelerate. Expect to see:

  • AI copilots built into Microsoft 365 and Google Workspace.
  • Smarter cybersecurity tools that act before threats spread.
  • Industry-specific AI (for healthcare, legal, finance, etc.) to simplify specialized work.

Final Thoughts

Artificial Intelligence isn’t here to replace humans—it’s here to empower us. Businesses that embrace AI thoughtfully can improve security, efficiency, and customer experience.

💡 If you’re wondering how AI can streamline your operations or strengthen your cybersecurity, reach out to Wilmot Computer Solutions at 224-484-0456 for a free, no-obligation consult.

Windows 10 End of Life: Why You Need to Upgrade Now

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October 14, 2025 will mark a major milestone in technology: Microsoft is officially ending support for Windows 10. After that date, Windows 10 will no longer receive security updates, patches, or technical support from Microsoft. For both business owners and individual users, this change has serious implications. If you’re still running Windows 10, now is the time to plan your upgrade to Windows 11.

What Does “End of Life” Mean?

When Microsoft declares an operating system “end of life,” it means the software won’t be updated anymore. That includes:

  • No security updates – leaving your computers vulnerable to viruses, ransomware, and cyberattacks.
  • No bug fixes – issues that crop up won’t be patched.
  • No compatibility guarantees – newer applications and hardware may not work properly on Windows 10.

Put simply, staying on Windows 10 past October 2025 will expose you to unnecessary risks.

Why Business Owners Should Upgrade

Businesses are prime targets for cybercriminals. Running unsupported software can open the door to:

  • Data breaches that could compromise customer and financial information.
  • Compliance issues, especially if you handle sensitive data subject to regulations (HIPAA, PCI, etc.).
  • Downtime and lost productivity when outdated systems crash or conflict with new software.

Upgrading to Windows 11 ensures your business systems stay secure, supported, and efficient-helping you avoid costly disruptions.

Why Individuals Should Upgrade

Even if you’re just using your computer at home, Windows 10 end of life still affects you:

  • Online banking, shopping, and personal information become easier targets without security updates.
  • Over time, apps and devices (like printers or webcams) may stop working properly.
  • Hackers actively look for outdated systems to exploit-don’t make yourself an easy target.

Benefits of Windows 11

Moving to Windows 11 doesn’t just keep you protected-it offers new features and improvements, including:

  • A modern interface that’s easier to use and more intuitive.
  • Stronger built-in security to help block ransomware and phishing attacks.
  • Improved performance and reliability for both work and personal use.
  • Better compatibility with new hardware and software, ensuring long-term support.

Take Action Now – Free Consultation

Planning an upgrade doesn’t have to be overwhelming. Whether you’re running a business or managing your home computer, taking action before October 2025 is the smart move. 👉 Contact Tom at Wilmot Computer Solutions today at 224-484-0456 for a free, no-obligation quick consult. We’ll help you understand your options and make the upgrade process smooth and stress-free.

Stop the Inbox Insanity

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Stop the Inbox Insanity: Tips for Better Email Management
“Email is an essential tool in business today. Don’t let it become a drain on your energy and attention.”

A staggering 269 billion emails are sent every day. Your business is receiving only a small fraction of those emails. Yet your staff likely feel as if at least 269 of those are coming their way daily. In fact, the typical employee in 2018 received 90 emails and sent out 40.
An email is a powerful tool. It helps with doing business ever faster but creates added business pressure. Consider these five strategies for better email management.

1. Don’t start your day with email. Many people do. It’s how they set up for the day. However, beginning the day with a cup of coffee and clicking through your inbox, can backfire. Many of those emails become items on your to-do list. You put off important tasks from your day responding to other people’s requests. Plan your day around your business needs first. Even knock off some of the more important tasks, before diving into that inbox!

2. Think twice about checking email constantly. It’s tempting to open emails as soon as they arrive. But, you only want to tackle your inbox when you have the time to take action. If you open an email planning to get back to it later, you’ll likely forget. When you have to revisit an email to remind yourself what it’s about, you’re doubling the time you spend on that message. Avoid interrupting your momentum by turning off email alert notifications and phone badges. Instead, set regular times to read and respond to accumulated emails.

3. Write clear, concise emails. Avoid contributing to a colleague’s inbox chaos. Provide as much relevant information as possible. Now, that doesn’t mean writing a War and Peace-length email. Focus your message for your audience, anticipate questions, and answer in that email. Starting the message with an informative subject line can make a big difference too.

4. Save time with reusable messages. You often end up answering the same questions over and again. Create templated emails that you can have at the ready to provide relevant details. Depending on your email software, this capability may be built in or you may need to add a plug-in.

5. Use filters and folders to sort emails. Learn how to automatically filter your messages into the appropriate folders. For example, if the email is from accounting@yourbusiness.com then send it to your “Accounting” folder. This can save hundreds of hours a year. The better your folder system, the less time you’ll spend looking for specific emails when you need them. In Outlook, you can also set up a filter to change the color of an email for different senders. Your boss could be red, and you’d know to handle that one first. Also, save time by setting up strong filters for junk and spam. Unsubscribe from mailing lists that you don’t need any longer. Cleaning out the clutter can make your inbox much less overwhelming.

An email is an essential tool in business today. Don’t let it become a drain on your energy and attention. Make the most of the time you spend in your inbox with smart strategies for email management.
Need help selecting the right email or setting up useful mailbox management tools? Need to get off that Free Yahoo or Gmail account and get yourname@yourbusiness.com?   Give us a call at 224-484-0456.

4 Advantages of Managed IT over In-House IT

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Tom Wilmot, Owner

 

 

Your IT support should aim to increase productivity, efficiency, and save money. This month, we present four advantages of Managed IT over an in-house IT.

4 Advantages of Managed IT over In-House IT

It’s tempting to hire an in-house IT technician to take care of your network and set them up with a cozy office just down the hall, but is it the right decision for your business? If you’re like most businesses, you’re always on the lookout for ways to save money while improving results. Sometimes this means expanding your staff to include a team of tech specialists at your beck and call, but this can often be an unnecessary expense that leaves you with highly paid employees twiddling their thumbs all day. For small - medium sized businesses who are looking for the best of both worlds, we recommend Managed IT services.

Put simply, Managed IT is our solution which gives you that team of specialist technicians and network experts, without the ‘quick, look busy’ element - and at a fraction of the cost. Naturally, you’d rather see your IT budget working to support your growth and kept as low as possible. That’s our focus too, and why we don’t simply maintain and repair your systems, we proactively monitor to avoid downtime and work with you to ensure your IT increases productivity and efficiency.  Whether you already have in-house IT and are auditing the value, or are curious about what having IT support might be like for your business, we’ve put together a few factors to consider before making your choice:

Availability: Most employees work 9-5, but what happens if something goes wrong with your systems outside these hours? Your in-house technician won’t appreciate being woken at 1am and called in for emergency repairs. It’s more likely that they simply won’t answer the call (or hear it), or if they do, expect some hefty contract renegotiation come 9am. Managed IT is very different as we expect problems after hours and have support technicians ready. We know that every minute of downtime is affecting your revenue, plus your business reputation, so we prioritize getting your systems up and running asap. As a bonus, with our Managed IT these types of disasters are rare as we constantly monitor and correct problems before they occur.

Total cost: One of the things that may have attracted you to having an in-house technician is the cost. But while you may be able to pay them a lower hourly rate, there are extra costs like hiring, training, ongoing training, healthcare and retirement. Once you start adding up the cost of an in-house technician, you might find it’s eating up your IT budget and leaving you scrambling to fill gaps you didn’t expect. Upgrades get delayed, opportunities missed, and IT expenses become a sore point. In comparison, Managed IT is one fixed monthly rate delivering enormous value, including access to specialists across all software applications and technology.

Ongoing Training: Putting aside the fact your technician will often spend entire weeks away upgrading their skills and leaving you scrambling for support while they’re gone, those training costs quickly add up. With a salaried technician, you’ll have to pay all ongoing training and certification costs, plus travel costs for industry conferences. We know how important it is to remain current, certified and skilled in new technologies, so we spend the money to invest in ourselves so we can serve you better. We’re part of industry related communities and attend multiple conferences each year, all at our own expense.

Different goals: For most employees, a higher wage is the goal and many will job-hop to achieve that. A salaried tech may be looking for the first opportunity to leave and get paid more, often leveraging all the training you’ve just provided.  In these modern times, switching jobs regularly is expected, with an average of only 3 years in each position. Considering how much it cost your business to acquire, train and upskill your technician, 3 years is an unreasonable ROI. Our goals couldn’t be more different - we only aim to keep you a happy customer for as long as we can!

In the end, your business needs to find the right balance between profit and expertise. When you partner with our Managed IT, you’re securing availability, ever-increasing expertise and commitment to your success. We work closely with you to provide the very best support and protect you against costly disasters, taking preemptive action to keep you safe and operational. There’s no doubt Managed IT is a better decision than hiring an in-house technician, and we’d be delighted to prove it to you.

 

Talk to us about Managed IT for your business.   

CALL NOW!!

Wilmot Computer Solutions

224-484-0456