Top 7 Cybersecurity Mistakes Small Businesses Make

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Cyberattacks are no longer just a “big company problem.” Today, small businesses are one of the most common targets, often because attackers know security resources are limited or overlooked.

At Wilmot Computer Solutions, we regularly help local businesses recover from preventable security incidents. Below are the top 7 cybersecurity mistakes small businesses make—and how to avoid them before they become costly problems.

1. Thinking “We’re Too Small to Be a Target”

This is the most dangerous misconception.

Hackers don’t care about company size—they care about easy access. Small businesses often lack layered security, making them attractive targets for ransomware, phishing, and data theft.

Reality: Automated attacks scan thousands of businesses daily. If your defenses are weak, size doesn’t matter.

2. Weak or Reused Passwords

Using simple passwords—or the same password across multiple systems—is an open invitation for attackers.

Common problems we see:

  • Shared passwords among employees

  • No password expiration policies

  • No multi-factor authentication (MFA)

Fix: Strong, unique passwords combined with MFA dramatically reduce account compromise.

3. Skipping Software and Security Updates

Outdated systems are one of the easiest ways attackers gain access. Unpatched software often contains known vulnerabilities that criminals actively exploit.

This includes:

  • Windows and macOS updates

  • Third-party apps (QuickBooks, browsers, plugins)

  • Network devices like routers and firewalls

Fix: Automated patch management ensures updates are applied consistently without disrupting work.

4. No Employee Security Training

Employees are frequently the first line of defense—and the first point of failure.

Phishing emails, fake invoices, and malicious links are becoming harder to spot. Without training, even well-meaning employees can accidentally expose your business.

Fix: Ongoing cybersecurity awareness training helps staff recognize threats before clicking.

5. Inadequate or Unverified Backups

Many businesses believe they’re backed up—until they need to restore data and discover the backups don’t work.

Common backup mistakes:

  • No offsite or cloud backups

  • Backups not tested regularly

  • Ransomware encrypting backups too

Fix: Verified, monitored backups with multiple recovery points protect against ransomware and hardware failure.

6. No Antivirus or Endpoint Protection (or Free Versions Only)

Free antivirus software is not designed for business threats. Modern attacks require advanced endpoint detection and response (EDR) to stop suspicious behavior in real time.

Fix: Business-grade security tools monitor activity, isolate threats, and provide visibility across all devices.

7. Lacking a Cybersecurity Plan or IT Partner

Many small businesses operate reactively—calling for help only after something breaks or data is lost.

Without a plan, incidents lead to:

  • Longer downtime

  • Higher recovery costs

  • Lost trust from customers

Fix: A proactive IT strategy with a trusted MSP ensures monitoring, prevention, and fast response.

How Wilmot Computer Solutions Helps Small Businesses Stay Secure

At Wilmot Computer Solutions, we specialize in helping small businesses:

  • Prevent cyber threats before they cause damage

  • Protect data with layered security and reliable backups

  • Train employees to recognize modern attacks

  • Maintain compliance and peace of mind

Cybersecurity doesn’t have to be complicated—but it does need to be taken seriously.

Want to Know Where Your Business Stands?

If you’re unsure whether your business is protected—or want a second opinion—we’re happy to help.

Contact Wilmot Computer Solutions to schedule a security review and start closing the gaps before attackers find them.

The AI Revolution: What It Means for Your Business and Everyday Life

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The AI Revolution: What It Means for Your Business and Everyday Life

Introduction

Artificial Intelligence (AI) is no longer just a buzzword from science fiction. It’s shaping the way we work, communicate, and even protect our businesses from cyber threats. From smart assistants like ChatGPT to advanced security monitoring tools, AI has moved from experimental labs into everyday life—and it’s only getting faster.

What Exactly Is AI?

At its core, AI refers to machines and software that can “think” and learn like humans. Instead of following rigid step-by-step instructions, AI systems adapt, recognize patterns, and make predictions. For example:

  • Email filters learn to recognize spam.
  • Virtual assistants understand natural speech.
  • Security software detects unusual activity before it becomes a breach.

Why AI Matters for Small Businesses

For business owners, AI is more than just a trendy tool—it’s a competitive advantage. Here’s how AI is already being applied in ways that directly impact small and mid-sized companies:

  • Cybersecurity – AI-driven platforms like Huntress and endpoint protection systems can spot and stop threats in real time.
  • Productivity – AI tools summarize meetings, draft documents, and automate repetitive tasks.
  • Customer Service – Chatbots handle FAQs, leaving your staff free for higher-value work.
  • Data Insights – AI can analyze sales or website trends faster than a human team.

Everyday AI in Action

You might already be using AI without realizing it:

  • Netflix and Spotify recommendations.
  • Google Maps traffic rerouting.
  • Smart thermostats learning your schedule.

These aren’t futuristic—they’re daily proof that AI is practical, not theoretical.

The Risks and Responsibilities

With every opportunity comes responsibility. AI isn’t perfect, and it can raise concerns:

  • Accuracy – AI sometimes produces errors (called “hallucinations”).
  • Bias – It learns from human data, which can carry human bias.
  • Privacy – Not all AI tools safeguard data equally.

That’s why trusted IT advisors are crucial—so businesses adopt AI safely and smartly.

What’s Next?

Experts agree AI adoption will accelerate. Expect to see:

  • AI copilots built into Microsoft 365 and Google Workspace.
  • Smarter cybersecurity tools that act before threats spread.
  • Industry-specific AI (for healthcare, legal, finance, etc.) to simplify specialized work.

Final Thoughts

Artificial Intelligence isn’t here to replace humans—it’s here to empower us. Businesses that embrace AI thoughtfully can improve security, efficiency, and customer experience.

💡 If you’re wondering how AI can streamline your operations or strengthen your cybersecurity, reach out to Wilmot Computer Solutions at 224-484-0456 for a free, no-obligation consult.

Windows 10 End of Life: Why You Need to Upgrade Now

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October 14, 2025 will mark a major milestone in technology: Microsoft is officially ending support for Windows 10. After that date, Windows 10 will no longer receive security updates, patches, or technical support from Microsoft. For both business owners and individual users, this change has serious implications. If you’re still running Windows 10, now is the time to plan your upgrade to Windows 11.

What Does “End of Life” Mean?

When Microsoft declares an operating system “end of life,” it means the software won’t be updated anymore. That includes:

  • No security updates – leaving your computers vulnerable to viruses, ransomware, and cyberattacks.
  • No bug fixes – issues that crop up won’t be patched.
  • No compatibility guarantees – newer applications and hardware may not work properly on Windows 10.

Put simply, staying on Windows 10 past October 2025 will expose you to unnecessary risks.

Why Business Owners Should Upgrade

Businesses are prime targets for cybercriminals. Running unsupported software can open the door to:

  • Data breaches that could compromise customer and financial information.
  • Compliance issues, especially if you handle sensitive data subject to regulations (HIPAA, PCI, etc.).
  • Downtime and lost productivity when outdated systems crash or conflict with new software.

Upgrading to Windows 11 ensures your business systems stay secure, supported, and efficient-helping you avoid costly disruptions.

Why Individuals Should Upgrade

Even if you’re just using your computer at home, Windows 10 end of life still affects you:

  • Online banking, shopping, and personal information become easier targets without security updates.
  • Over time, apps and devices (like printers or webcams) may stop working properly.
  • Hackers actively look for outdated systems to exploit-don’t make yourself an easy target.

Benefits of Windows 11

Moving to Windows 11 doesn’t just keep you protected-it offers new features and improvements, including:

  • A modern interface that’s easier to use and more intuitive.
  • Stronger built-in security to help block ransomware and phishing attacks.
  • Improved performance and reliability for both work and personal use.
  • Better compatibility with new hardware and software, ensuring long-term support.

Take Action Now – Free Consultation

Planning an upgrade doesn’t have to be overwhelming. Whether you’re running a business or managing your home computer, taking action before October 2025 is the smart move. 👉 Contact Tom at Wilmot Computer Solutions today at 224-484-0456 for a free, no-obligation quick consult. We’ll help you understand your options and make the upgrade process smooth and stress-free.

Stop the Inbox Insanity

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Stop the Inbox Insanity: Tips for Better Email Management
“Email is an essential tool in business today. Don’t let it become a drain on your energy and attention.”

A staggering 269 billion emails are sent every day. Your business is receiving only a small fraction of those emails. Yet your staff likely feel as if at least 269 of those are coming their way daily. In fact, the typical employee in 2018 received 90 emails and sent out 40.
An email is a powerful tool. It helps with doing business ever faster but creates added business pressure. Consider these five strategies for better email management.

1. Don’t start your day with email. Many people do. It’s how they set up for the day. However, beginning the day with a cup of coffee and clicking through your inbox, can backfire. Many of those emails become items on your to-do list. You put off important tasks from your day responding to other people’s requests. Plan your day around your business needs first. Even knock off some of the more important tasks, before diving into that inbox!

2. Think twice about checking email constantly. It’s tempting to open emails as soon as they arrive. But, you only want to tackle your inbox when you have the time to take action. If you open an email planning to get back to it later, you’ll likely forget. When you have to revisit an email to remind yourself what it’s about, you’re doubling the time you spend on that message. Avoid interrupting your momentum by turning off email alert notifications and phone badges. Instead, set regular times to read and respond to accumulated emails.

3. Write clear, concise emails. Avoid contributing to a colleague’s inbox chaos. Provide as much relevant information as possible. Now, that doesn’t mean writing a War and Peace-length email. Focus your message for your audience, anticipate questions, and answer in that email. Starting the message with an informative subject line can make a big difference too.

4. Save time with reusable messages. You often end up answering the same questions over and again. Create templated emails that you can have at the ready to provide relevant details. Depending on your email software, this capability may be built in or you may need to add a plug-in.

5. Use filters and folders to sort emails. Learn how to automatically filter your messages into the appropriate folders. For example, if the email is from accounting@yourbusiness.com then send it to your “Accounting” folder. This can save hundreds of hours a year. The better your folder system, the less time you’ll spend looking for specific emails when you need them. In Outlook, you can also set up a filter to change the color of an email for different senders. Your boss could be red, and you’d know to handle that one first. Also, save time by setting up strong filters for junk and spam. Unsubscribe from mailing lists that you don’t need any longer. Cleaning out the clutter can make your inbox much less overwhelming.

An email is an essential tool in business today. Don’t let it become a drain on your energy and attention. Make the most of the time you spend in your inbox with smart strategies for email management.
Need help selecting the right email or setting up useful mailbox management tools? Need to get off that Free Yahoo or Gmail account and get yourname@yourbusiness.com?   Give us a call at 224-484-0456.

4 Advantages of Managed IT over In-House IT

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Tom Wilmot, Owner

 

 

Your IT support should aim to increase productivity, efficiency, and save money. This month, we present four advantages of Managed IT over an in-house IT.

4 Advantages of Managed IT over In-House IT

It’s tempting to hire an in-house IT technician to take care of your network and set them up with a cozy office just down the hall, but is it the right decision for your business? If you’re like most businesses, you’re always on the lookout for ways to save money while improving results. Sometimes this means expanding your staff to include a team of tech specialists at your beck and call, but this can often be an unnecessary expense that leaves you with highly paid employees twiddling their thumbs all day. For small - medium sized businesses who are looking for the best of both worlds, we recommend Managed IT services.

Put simply, Managed IT is our solution which gives you that team of specialist technicians and network experts, without the ‘quick, look busy’ element - and at a fraction of the cost. Naturally, you’d rather see your IT budget working to support your growth and kept as low as possible. That’s our focus too, and why we don’t simply maintain and repair your systems, we proactively monitor to avoid downtime and work with you to ensure your IT increases productivity and efficiency.  Whether you already have in-house IT and are auditing the value, or are curious about what having IT support might be like for your business, we’ve put together a few factors to consider before making your choice:

Availability: Most employees work 9-5, but what happens if something goes wrong with your systems outside these hours? Your in-house technician won’t appreciate being woken at 1am and called in for emergency repairs. It’s more likely that they simply won’t answer the call (or hear it), or if they do, expect some hefty contract renegotiation come 9am. Managed IT is very different as we expect problems after hours and have support technicians ready. We know that every minute of downtime is affecting your revenue, plus your business reputation, so we prioritize getting your systems up and running asap. As a bonus, with our Managed IT these types of disasters are rare as we constantly monitor and correct problems before they occur.

Total cost: One of the things that may have attracted you to having an in-house technician is the cost. But while you may be able to pay them a lower hourly rate, there are extra costs like hiring, training, ongoing training, healthcare and retirement. Once you start adding up the cost of an in-house technician, you might find it’s eating up your IT budget and leaving you scrambling to fill gaps you didn’t expect. Upgrades get delayed, opportunities missed, and IT expenses become a sore point. In comparison, Managed IT is one fixed monthly rate delivering enormous value, including access to specialists across all software applications and technology.

Ongoing Training: Putting aside the fact your technician will often spend entire weeks away upgrading their skills and leaving you scrambling for support while they’re gone, those training costs quickly add up. With a salaried technician, you’ll have to pay all ongoing training and certification costs, plus travel costs for industry conferences. We know how important it is to remain current, certified and skilled in new technologies, so we spend the money to invest in ourselves so we can serve you better. We’re part of industry related communities and attend multiple conferences each year, all at our own expense.

Different goals: For most employees, a higher wage is the goal and many will job-hop to achieve that. A salaried tech may be looking for the first opportunity to leave and get paid more, often leveraging all the training you’ve just provided.  In these modern times, switching jobs regularly is expected, with an average of only 3 years in each position. Considering how much it cost your business to acquire, train and upskill your technician, 3 years is an unreasonable ROI. Our goals couldn’t be more different - we only aim to keep you a happy customer for as long as we can!

In the end, your business needs to find the right balance between profit and expertise. When you partner with our Managed IT, you’re securing availability, ever-increasing expertise and commitment to your success. We work closely with you to provide the very best support and protect you against costly disasters, taking preemptive action to keep you safe and operational. There’s no doubt Managed IT is a better decision than hiring an in-house technician, and we’d be delighted to prove it to you.

 

Talk to us about Managed IT for your business.   

CALL NOW!!

Wilmot Computer Solutions

224-484-0456

 

Red Flags of Phishing Emails: Think Before You Click

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A single click can be the difference between maintaining data security and suffering massive financial losses. From the moment just one employee takes the bait in a phishing email, your business is vulnerable to data breaches and extensive downtime.

Quickly spot the red flags and put phishing emails where they belong:

1. Poor spelling and grammar While occasional typos happen to even the best of us, an email filled with errors is a clear warning sign. Most companies push their campaigns through multiple review stages where errors are blitzed and language is refined. Unlikely errors throughout the entire message indicate that the same level of care was not taken, and therefore the message is likely fraudulent.

2. An offer too good to be true Free items or a lottery win sure sound great, but when the offer comes out of nowhere and with no catch? There’s definitely cause for concern. Take care not to get carried away and click without investigating deeper.

3. Random sender who knows too much Phishing has advanced in recent years to include ‘spear phishing’, which is an email or offer designed especially for your business. Culprits take details from your public channels, such as a recent function or award, and then use it against you. The only clues? The sender is unknown – they weren’t at the event or involved in any way. Take a moment to see if their story checks out.

4. The URL or email address is not quite right One of the most effective techniques used in phishing emails is to use domains which sound almost right. For example, [microsoft.info.com] or [pay-pal.com] Hover over the link with your mouse and review where it will take you. If it doesn’t look right, or is completely different from the link text, send that email to the bin.

5. It asks for personal, financial or business details Alarm bells should ring when a message contains a request for personal, business or financial information. If you believe there may be a genuine issue, you can initiate a check using established, trusted channels.

While education is the best way to ensure phishing emails are unsuccessful, a robust spam filter and solid anti-virus system provide peace of mind that your business has the best protection available.

Give us a call 224-484-0456 to discuss how we can secure your system against costly phishing attacks.

How to Stay Safe from Scams & Malware on Facebook

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At last count, Facebook has clocked up over 2.7 billion users, which makes the platform more attractive than ever for scammers and hackers. While you may be logging in to share your latest family photos or catch up with friends, the chances of accidentally triggering a scam or malware are increasing daily. Here’s how to stay safe on Facebook and stop the spread.

Look out for freebies and surveys

Everybody loves a freebie and for the most part the competition posts on Facebook are legitimate. On the flip side though, when you see a giveaway for vouchers from a mega-store, alarm bells should ring. ‘Do this quick survey and we’ll send you a $50 Amazon Voucher!’ - it’s too good to be true. Even one click can take you on a messy journey through the underbelly of the web, picking up trackers and malware at every stop and at the end, you’re asked to share the post so your friends can get a voucher too...except nobody ever gets the reward.

Check your permissions with games and quizzes

Whenever you access a new game or quiz, you’ll need to give permissions for it to access your Facebook profile. Most people click the okay button without any thought, but if you review the permissions you’re giving, you’ll often find they’re asking for a massive amount of personal data; public profile, friend list, email address, birthday and newsfeed. Do they really need ALL this information? Sometimes the shakedown is from necessity, but sometimes the apps are preparing to launch attacks against you both on and off Facebook. For example, when you call your bank they ask certain questions like your full name, birthday and maybe which high school you went to. All that information is in your Facebook profile and now shared with your permission.

Don’t friend people you don’t know

Having lots of friends is always nice, but that friend accept could end up costing you. It might be someone pretending to know you, or a picture of a pretty girl to entice men (and vice versa). Once you friend them, they get access to everything your friends can see. In this case, it’s more than the risk of someone knowing your personal data, you’ve just given them intimate access to your life. It’s exactly how romance scams start, and there are even cases where the victim finds photos of their children circulating the internet.

If it’s weird, forget it

It doesn’t happen very often, but hackers find ways to take advantage of flaws in Facebook. A common hack that keeps popping up in various forms is to embed malware in a link. The virus then infects your machine and contacts all your friends with an enticing message, like asking whether a picture is of them. When they click to view the picture, the virus catches them and their friend list, and so on. Facebook is pretty good at staying on top of these flaws, but they need time to fix it. Just like if you got a weird email with an attachment from a friend, use that same level of scrutiny in your Facebook and don’t open messages or links that seem out of place.

Need help securing your privacy? Talk to us. Call us at 224-484-0456